LIBERTY POLYGRAPH SERVICES

Before you make a secure deposit for your polygraph reservation,

you must read and agree to our refund and cancellation policy.

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REFUND POLICY

Deposits, referral fees and reservation fees are non-refundable.

Balances are non-refundable within 24 hours of the scheduled appointment.

​All credit card fees associated with deposits or balances are not refundable and will be deducted from valid refunds.

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CANCELLATION AND RESCHEDULING POLICY

More than 10 days' notice - No penalty if rescheduled, deposits may be applied to future exam (within 90 days from the date deposit was made).  I

10 or less days and more than 24 hours' notice - Loss of reservation fee.  A new reservation fee is required to reschedule.

Less than 24 hours' notice or no show (over 30 minutes late) - Client is responsible for and will be billed/charged for the entire exam fee.  A new reservation fee will be required to reschedule.

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Deposits are good for 90 days.  If an appointment is not completed in those 90 days, a new reservation deposit will be required to schedule an exam.

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